Terms and Conditions

Welcome to Genie Senior Services ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website located at https://genieseniorservicesedmonton.com ("Website") and any related services, including contact via phone, email, or SMS messaging.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Website or services.

1. Use of Our Services

You may use our Website and services only for lawful purposes. You agree not to:

• Violate any applicable federal, provincial, or local laws;
• Interfere with or disrupt the Website or its servers;
• Attempt to gain unauthorized access to any part of the Website or its systems.

2. Appointment Scheduling and Communication

When you schedule a service with Genie Senior Services, we may contact you via phone, email, or SMS to confirm details, send reminders, or follow up about services.

By providing your contact information, you consent to receive communications from us, including SMS text messages.

3. 10DLC Compliance and Messaging

To ensure compliance with U.S. and Canadian carrier regulations regarding business text messaging, Genie Senior Services participates in 10DLC registration.

By opting in to receive text messages from us, you acknowledge and agree to the following:

• Message frequency will vary based on your interaction with our team.
• Message and data rates may apply depending on your mobile provider.
• You may opt out of receiving messages at any time by replying STOP.
• For help, reply HELP or contact us directly.

We will never send unsolicited messages. Your information is not sold or shared with third-party marketers.

4. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Genie Senior Services and protected by copyright laws. You may not copy, reproduce, or distribute any content without written permission.

5. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details about how we collect, use, and protect your information.

6. Service Availability and Changes

We reserve the right to modify, suspend, or discontinue any part of our services or Website at any time without notice. We are not liable for any downtime or service interruptions.

7. Limitation of Liability

Genie Senior Services is not responsible for any indirect, incidental, or consequential damages resulting from your use of our Website or services.

8. Governing Law

These Terms are governed by the laws of the Province of Alberta and applicable federal laws of Canada. Any disputes shall be resolved in the courts located in Edmonton, Alberta.

9. Contact Us

If you have questions about these Terms or need assistance, please contact us at:

📍 Genie Senior Services

📞 587-330-0710

📧 stephanie@genieseniorservices.com